Legal Information

Privacy Policy

At The Story Parlor Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal information (name, email address, phone number) when you contact us or make inquiries
• Browsing data and website usage statistics to improve our services
• Communication records when you interact with our customer service
• Payment information (processed securely through third-party providers)

How We Use Your Information

We use your information to:

• Provide and improve our book retail and consultation services
• Respond to your inquiries and provide customer support
• Send you relevant information about our services (with your consent)
• Process transactions and manage your account
• Comply with legal obligations and protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services for payment processing, analytics, and communication. These services have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Terms & Conditions

By accessing and using The Story Parlor Ltd website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Use of Website

This website is intended to provide general information about The Story Parlor Ltd and our book retail services. We do not guarantee the accuracy or completeness of any content and reserve the right to modify or remove it at any time without notice.

2. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Story Parlor Ltd or its licensors. You may not reproduce, distribute, modify, or use this content without our written permission.

3. Prohibited Use

You agree not to:

• Use the site for any unlawful or fraudulent purpose
• Attempt to interfere with the website's operation or security
• Scrape, harvest, or collect data from the site
• Impersonate any person or entity
• Upload or transmit viruses or malicious code
• Violate any applicable laws or regulations

4. Services and Products

We provide book retail services, store design consultation, and related services. All services are subject to availability and may be modified or discontinued at our discretion. We reserve the right to refuse service to anyone.

5. Pricing and Payment

All prices are subject to change without notice. Payment terms will be specified in individual service agreements. We accept various payment methods as specified during the ordering process.

6. No Warranties

This website and our services are provided "as is" without warranties of any kind, either express or implied. We make no guarantees about the site's availability, security, reliability, or the accuracy of information provided.

7. Limitation of Liability

To the maximum extent permitted by law, The Story Parlor Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this website or our services.

8. Indemnification

You agree to indemnify and hold harmless The Story Parlor Ltd from any claims, damages, or expenses arising from your use of our website or services or violation of these terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us: